Forwarding Digital

In today’s fast-paced world of international logistics, efficiency and precision are paramount for success. The Forwarding Digital app has been meticulously designed to meet these needs by streamlining cargo and customs processes for companies and their clients. This innovative platform enables smoother operations, enhanced communications, and higher transparency and control over the shipping process.

Whether managing bookings, tracking cargo, or analysing data for strategic decisions, Forwarding Digital provides the tools necessary for a seamless logistics experience.

Here are a few talking points from many about this vast app;

Jobs: A Central Hub for Cargo and Process Management

At the heart of the Forwarding Digital app is its Jobs feature, which provides a centralised location for managing all cargo and related processes. The Jobs page offers a holistic view of every logistics activity, allowing users to monitor and manage every detail from a single location.

The app uses real-time GPS mapping features to display the current location of cargo, ensuring that users are always aware of where their shipments are at any given time. CDS (Customs Declaration Service) is automatically integrated into the job workflow, allowing users to track the customs clearance process without switching between different platforms. Any tickets the client or internal teams raise regarding a specific job are easily accessible, ensuring that any issues are tracked and resolved as part of the job management process. The app lets users view cargo contents and manage billing and invoicing directly within the job interface.

Quotes and Bookings: Simplified Management with Seamless Conversions

Another standout feature of the Forwarding Digital app is its comprehensive Quotes and Bookings module. It allows clients to manage their quotes and bookings effortlessly, consolidating these critical processes into one streamlined solution.

Clients can receive and review quotes for shipping jobs, allowing them to compare and make informed decisions about their logistics options. Once a quote is accepted, bookings can be made using the app. Clients can input necessary details such as cargo type, size, weight, and destination and receive instant feedback on availability and costs. A key feature here is converting a quote to a booking and then booking it into a full job. This is done in a smooth workflow, eliminating the need for manual data entry or reprocessing, ensuring faster job creation and fewer errors in logistics planning.

Communications: Enhanced Client Connectivity and Support

Effective communication is critical to managing logistics operations. The Forwarding Digital app integrates a robust communications feature that allows users and their clients to stay connected and resolve issues efficiently. Clients can raise tickets for queries, issues, or requests and route them to the appropriate team for resolution. The tickets can track the entire conversation, be linked to jobs, assigned to users, and referenced throughout the app.

Market Place: Tailored Solutions with Modular Expansion

Forwarding Digital’s Market Place feature brings unparalleled flexibility to the platform. Customers can extend the app’s functionality by selecting additional tools or services to suit their needs.

Businesses can “bolt-on” new features as their needs grow. For example, companies focused on sustainability can integrate Carbon Tracking, allowing them to measure and reduce their carbon footprint. To further enhance decision-making, businesses can incorporate AI-driven tools for predictive analytics, cargo routing optimisation, or real-time customs compliance checks. These tools help logistics professionals stay ahead of the market and ensure their operations run smoothly and efficiently.

The ability to customise the app based on business requirements ensures that Forwarding Digital can serve companies of all sizes, from small-scale freight forwarders to large multinational logistics providers.

Reporting: Data-Driven Insights for Strategic Decisions

In a data-driven world, having access to reliable and customisable reports is essential. The Reporting feature allows users to generate reports on any metric they choose, giving them the insights they need to make informed business decisions.

Users can create reports based on metrics such as cargo volume, revenue, time-in-transit, client feedback, and more. This flexibility ensures businesses can focus on the data that matters most. The app also allows users to schedule recurring reports, ensuring that critical stakeholders are constantly updated on essential metrics without running manual reports every time. Users can export reports in various formats, such as CSV or PDF, making it easy to share data with team members, clients, or other systems for further analysis.

Dashboard: Personalised Interface for Greater Control

Users can create unique dashboards that feature the tools and metrics that most matter to them.

The dashboard is built on a flexible widget system, allowing users to add or remove widgets based on their preferences. Widgets include Tracking Maps, Account Balances, Cargo Counters, and more. Each widget on the dashboard is updated in real-time, ensuring that users have access to the most current information about their logistics operations. Users can arrange widgets to suit their workflow, creating a dashboard that provides all the critical information at a glance. This flexibility ensures that users have a tailored experience, enhancing productivity.